wav so I can use them in editing in Premier and also to convert Premier audio tracks from projects into Dolby for DVD mastering. In any case, for others in the same boat, I am using Pegasys TMPGEnc Video Mastering Works to transcode my. Do upper level managers at Adobe know this happened or are the project managers covering it up? Does anyone at Adobe even care that they inflicting unnecessary difficulties and delays on their customers that could cost those customers money, time and possibly lost business? Dunno if its the result of fundamental incompetence, a case of over weaning arrogance or a combination of both. Releasing this update without a clear upfront warning that it might require a major system upgrade & simultaneously render past projects useless is an epic fail on Adobe's part. Now to mad panic find another product to purchase, so i can get my work completed in any form of timely fashionġ simple step and you have rendered your service useless to me. They just would have ceased updating it, and that would have been fine, and given me time to look at alternatives, meanwhile it still works, just does not get funky new features.Īs it is I know have a project in full swing which has ceased to be functional in the software and the best the can come up with is 'Update the entire OS of your system'Īs if that's as simple as updating the PP software.
Had this been a program i just purchased and owned in full this would not be an issue.
This should have been an update, with a MASSIVE splash screen upon loading that warned you this was going to happen. All because the company does not SELL a product but LEASES it to you monthly, moving to Subs was a pain enough, but now because of that methodology they can now just update our software and pull such vital support from it with NO WARNING.
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